Storage

Secure Storage in Croydon with Man with Van Croydon

At Man with Van Croydon, we provide secure, flexible storage solutions for households, landlords, students and businesses across Croydon and the surrounding areas. As a local removals and storage company, we combine safe, modern storage facilities with a reliable collection and delivery service – so you don’t have to lift a thing.

Professional Storage Services in Croydon

Our storage service is designed to be simple, secure and adaptable. Whether you need a few weeks of space while you complete a house sale, or long-term storage for business stock, we collect, protect and store your belongings with the same care we use on our own equipment.

We offer:

  • Short-term storage – ideal between tenancy dates or during renovations
  • Long-term storage – cost-effective solutions for items you don’t need every day
  • Containerised storage – sealed units for maximum security and reduced handling
  • Furniture storage – sofas, beds, wardrobes and full room sets
  • Business storage – documents, stock, office furniture and equipment

All items are handled by our trained, professional teams and kept in monitored facilities with appropriate security and fire protection systems.

Local Expertise in Croydon

We’ve been helping Croydon residents and businesses move and store their belongings for years. We know the local streets, estates and business parks inside out – from South Croydon and Purley to Addiscombe, Shirley and beyond.

That local knowledge means:

  • Efficient collection and delivery with minimal waiting around
  • Realistic timing and access planning for flats and busy roads
  • Practical advice on what to store and what to keep with you

Because we also run a full removals service, we can integrate your move and storage seamlessly, keeping everything under one roof.

Who Our Storage Service Is For

Homeowners

If you’re selling, downsizing or refurbishing, storage can take the pressure off. Store non-essential furniture, seasonal items and family heirlooms safely while you focus on your move or building work.

Renters

Between tenancies or moving back with family for a while? Our flexible storage means you can keep your belongings safe without paying for a larger property just to house your furniture.

Landlords

We help landlords store furniture during refurbishments or between lets. We can collect from the property, store for as long as needed, and return everything once work is complete.

Businesses

From sole traders to offices, we provide business storage for equipment, documents, stock and surplus furniture. Ideal if you’re relocating, refurbishing, or simply running out of space on site.

Students

Heading home for the holidays or a placement year? Store your belongings with us rather than dragging everything back and forth. We can collect from halls or shared houses around Croydon and return them when you’re back.

What We Can Store

We can safely store most household and business items, including:

  • Sofas, beds, wardrobes and general furniture
  • Boxes of clothes, books, kitchenware and personal items
  • Office desks, chairs, filing cabinets and shelving
  • IT equipment and small appliances (properly packed)
  • Sporting equipment, bikes and hobby items
  • Archive boxes and business records

What We Cannot Store

For safety, legal and insurance reasons, certain items cannot be placed into storage:

  • Perishable or open food and drink
  • Flammable, explosive or hazardous materials (paints, fuel, gas bottles, chemicals)
  • Illegal goods or anything of dubious origin
  • Live animals, plants or any living organisms
  • Cash, jewellery or extremely high-value items better suited to a safe or specialist facility
  • Items that are damp, infested or likely to cause damage to other goods

If you’re unsure about a particular item, we’ll advise you before collection so there are no surprises.

How Our Storage Process Works

1. Enquiry & Quote

You contact us with a rough idea of what you need to store and for how long. We’ll ask a few questions about volume, access and any special items. Based on that, we provide a clear, no-obligation quote outlining collection, storage and re-delivery costs.

2. Survey (Virtual or Onsite)

For larger jobs, we carry out a virtual or onsite survey. This helps us confirm the volume, any access challenges (lifts, stairs, parking) and packing requirements. It also allows us to allocate the right vehicle and number of trained staff on the day.

3. Packing & Preparation

On collection day, we can either load pre-packed boxes, or provide a packing service using quality cartons, wrapping paper and protective materials. Furniture is wrapped, dismantled where necessary, and labelled so it can be reassembled and placed correctly when it comes out of storage.

4. Loading & Transport

Our professional team carefully loads your belongings, using blankets, straps and protective measures to prevent damage in transit. Items are then transported directly to our secure storage facility, minimising handling and risk.

5. Unloading & Placement in Storage

At the facility, your goods are unloaded, checked against an inventory and placed securely into your designated storage unit or container. When you’re ready for redelivery, we simply reverse the process – bringing everything back and placing it where you need it in your home or premises.

Transparent Storage Pricing

We believe in clear, straightforward pricing. Your quote will typically include:

  • Collection and loading from your property
  • Weekly or monthly storage charge based on volume
  • Protective wrapping and basic furniture preparation
  • Redelivery and unloading when you’re ready

Costs depend on how much space you need, access conditions, and how long you’d like to store for. There are no hidden extras – any potential additional charges (such as extra packing, difficult access or out-of-hours work) are discussed and agreed in advance.

Why Use Professional Storage Instead of DIY?

Many people consider hiring a van and using self-storage, but there are clear benefits to a professional service like ours:

  • Less physical strain – no heavy lifting or climbing stairs with bulky furniture
  • Lower risk of damage – items are wrapped, stacked and secured correctly
  • Time saving – we handle the full logistics from door to store
  • Better protection – proper blankets, covers and handling techniques
  • Accountability – you’re dealing with a business that stands behind its work

Casual man-and-van operators may be cheaper on paper, but they often lack insurance, training and reliable standards. With us, you know exactly who is handling your possessions and how they’re being looked after.

Insurance & Professional Standards

Your belongings are important, and we treat them that way. Man with Van Croydon operates with:

  • Goods in transit insurance – covering your items while we’re moving them
  • Public liability cover – protecting you and your property while we work
  • Trained moving teams – staff experienced in handling, packing and loading

We follow recognised industry practices for packing, lifting and stacking, helping to reduce the risk of damage or accidents throughout the process.

Care, Protection and Sustainability

We focus on both protection and sustainability where possible. We use reusable moving blankets, durable crates (where appropriate) and quality packing materials designed to last. Cartons are reused when in good condition and recycled at end of life.

In storage, furniture is wrapped and kept off the floor on pallets or racking where needed, reducing the risk of scuffs or marks. We encourage customers to declutter before storage to avoid paying to store items they no longer need.

Real-World Storage Use Cases

Moving House with a Gap in Completion Dates

Commonly, buyers have to move out before their new property is ready. We collect and store the full contents of the house, then deliver everything on the day you get your keys. You stay with essentials only and avoid the stress of last-minute arrangements.

Office Refurbishment or Relocation

Businesses often need short-term storage during refurbishments or while fitting out a new space. We remove desks, chairs and equipment, store them safely, and return them at an agreed time so your team can get straight back to work.

Urgent or Short-Notice Moves

Sometimes circumstances change quickly – a tenancy ends unexpectedly or completion dates move. We can often provide same-day or short-notice storage collection, giving you breathing room while everything else is sorted.

Frequently Asked Questions

How much does storage with collection and delivery cost?

Costs vary depending on how much you need to store, access conditions and how long you’ll need storage for. We usually charge a one-off fee for collection and loading, plus a weekly or monthly storage rate based on the volume of your goods. There’s a separate charge for redelivery when you’re ready. Once we know what you have and the access at your property, we’ll give you a clear written quote so you know exactly what to budget for, with no hidden extras.

Can you offer same-day or urgent storage?

In many cases, yes. If we have vehicle and storage space available, we can arrange same-day or short-notice collection and storage. This is particularly useful if a tenancy ends suddenly or a move falls through at the last minute. The more notice you can give us, the better, but don’t hesitate to call if it’s urgent – we’ll always be honest about what we can do and offer practical alternatives if we’re fully booked.

Are my belongings insured while in storage?

Your goods are covered by our goods in transit insurance while we’re moving them, and by the facility’s policy while they’re in storage, subject to terms and declared values. We’ll explain the cover levels and any exclusions before work starts. For particularly high-value or unusual items, we may recommend you maintain your own additional cover as well. Our aim is to make sure you understand exactly how your belongings are protected at each stage and avoid any gaps in protection.

What’s included in your storage service?

Our standard service includes collection from your property, loading by a trained team, protective covering of furniture, transport to our storage facility, secure storage, and redelivery at the end of the term. Basic dismantling of large furniture is usually included where necessary. Optional extras include full packing of your boxes, supply of packing materials, and out-of-hours work. We’ll set out exactly what’s included in your quote so you can tailor the service to suit your needs and budget.

How is your service different from a basic man-and-van or self-storage?

A casual man-and-van typically just moves items from A to B, often without proper insurance or packing. Self-storage expects you to do all the lifting and transport yourself. We combine professional removals with secure storage: trained staff, protective materials, appropriate insurance and a complete door-to-door service. You don’t need to drive a large van, find help to lift furniture, or worry about how to stack everything safely. It’s a managed solution rather than a DIY project.

How far in advance should I book storage?

Ideally, book as soon as you know you’ll need storage, especially during busy moving periods such as summer and month-end. A week or two’s notice is usually enough for standard jobs, but we can often help at shorter notice. Early booking gives you a better choice of dates and time slots and allows us to carry out a proper survey if required. If your dates aren’t fixed yet, we can still provide an estimate and pencil you in while things are finalised.



Man with Van Croydon Complaints Procedure

This complaints procedure explains how customers of Man with Van Croydon can raise concerns about our services and how we deal with those concerns. Our aim is to provide a clear, fair and timely process for resolving any problems that arise before, during or after a move.

Our Commitment to You

We want every customer using our man and van and removal services to feel confident and supported. If something goes wrong, we take it seriously and use your feedback to improve. We will always aim to:

Listen carefully to what you tell us.

Treat you with respect and courtesy at all times.

Investigate your complaint thoroughly and objectively.

Respond within reasonable timescales and keep you informed.

Offer a clear explanation and, where appropriate, a suitable remedy.

What This Procedure Covers

This procedure applies to complaints about our moving and transport services, including:

House moves and flat moves.

Office moves and light commercial removals.

Collection and delivery of items using our man with van service.

Customer service and communication relating to bookings, estimates and schedules.

Behaviour and conduct of our staff or contractors carrying out work on our behalf.

If your concern involves an emergency, safety issue or suspected criminal activity, you should contact the appropriate emergency or public authority as well as informing us.

When to Make a Complaint

We encourage you to raise any concern as soon as possible so that we can address it while the details are still clear. In particular, for moves and transport services:

If you notice damage or loss during loading or unloading, please tell the team on site immediately so they can record the issue.

If you become aware of damage, loss or service failures after the move, please contact us as soon as reasonably practical with details.

Delays, missed appointments or concerns about conduct should also be reported promptly to help us investigate effectively.

How to Make a Complaint

You can make a complaint in writing or by speaking to us. Written complaints help to avoid misunderstandings and allow us to investigate more easily, so we encourage you to put your concerns in writing wherever possible.

When you make a complaint, please provide the following information:

Your full name and, if applicable, the name under which the booking was made.

The date and approximate time of the service.

The collection and delivery addresses used for the job.

A clear description of what went wrong and what outcome you are seeking.

Any supporting information such as reference numbers, photographs of damage, or written notes.

Stages of the Complaints Process

Stage 1: Initial Review

Once we receive your complaint, we will log it and carry out an initial review. At this stage we will:

Acknowledge that we have received your complaint.

Check that we have enough information to understand the issue.

Advise you if we require any additional details to proceed.

We aim to acknowledge complaints within a reasonable period of time. If the matter can be resolved quickly, we will try to provide an answer at this stage.

Stage 2: Investigation

If the issue requires further investigation, we will:

Review our booking records, job notes and any internal documentation related to your move.

Speak to staff or contractors involved in providing the service.

Consider any photographs, correspondence or other evidence you have provided.

We aim to complete our investigation and respond in a timely manner. For more complex matters, this may take longer, but we will keep you updated on progress and expected timescales.

Stage 3: Response and Outcome

After the investigation, we will send you a written response setting out:

A summary of your complaint and what we have investigated.

Our findings based on the information available.

Any action we propose to take to resolve the matter.

Any steps we will take to help prevent similar issues in future.

Depending on the circumstances, possible outcomes may include an apology, clarification, a gesture of goodwill or other proportionate remedies. Each case will be considered on its own facts and in line with any applicable terms and conditions for our removal services.

If You Are Not Satisfied

If you disagree with our response, you may ask us to review the decision. When you do so, please explain clearly why you are dissatisfied and provide any additional information you believe is relevant.

We will arrange for a further review, which may be handled by a different person or at a higher level within the business where possible. Following this review, we will provide a final response detailing our position.

Your Responsibilities

To help us deal with your complaint effectively, we ask that you:

Provide accurate and complete information.

Raise concerns as soon as reasonably possible.

Communicate your concerns calmly and respectfully.

Allow us a fair opportunity to investigate and respond.

We reserve the right to end communication where behaviour is abusive, threatening or otherwise unreasonable, while still considering any valid issues raised.

Use of Information

We will use the information you provide in connection with your complaint to investigate and respond appropriately. We may share relevant details internally with staff or contractors who need the information to help resolve the matter. Information will be handled in line with our general approach to confidentiality and data protection.

Continuous Improvement

Complaints and feedback help us monitor the quality of our man and van and removal services and identify areas for improvement. We review complaints regularly to look for patterns or recurring issues and we may use this information to:

Improve staff training and procedures.

Update our booking and communication processes.

Refine our policies and service standards.

By following this complaints procedure, we aim to handle every concern fairly and consistently, while continuing to improve the moving and transport services we provide.

What Our Customers Say

Excellent on Google
4.9 (60)
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When moving last-minute for a relocation, Van and Man Croydon was quick to respond, pleasant, professional, and very careful in moving all my items.

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Man With Van Croydon offered last-minute help with my urgent move. The team arrived quickly, was very kind, professional, and made sure everything was carefully delivered.

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For my emergency relocation, ManWithVanCroydon provided prompt, professional, and kind service, taking special care in relocating all my belongings.

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ManWithVanCroydon made our relocation fast, smooth, and completely hassle-free - highly recommended!

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Man with Van Removal Company Croydon delivered fantastic service from the quote to the final delivery. Prices were competitive, movers protected every item, and both teams were prompt and considerate.

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Absolutely seamless moving experience! The team arrived promptly and operated efficiently. My furniture was handled with utmost care and protection. Grateful for the fantastic service!

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With fantastic communication from the office and a skilled removal team, my entire moving process was straightforward and easy.

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The Van and Man Croydon crew was incredible--managed our complicated house without a problem and for a great value.

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Absolutely recommend Removal Services Croydon for a last-minute move. They had a team ready for us right away and did a superb job.

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Professional, reliable, and careful--that's ManWithVanCroydon. They made relocating effortless and stress-free. I would use them again in a heartbeat.

Contact us


Company name: Man with Van Croydon
Opening Hours: Monday to Sunday, 07:00-00:00
Street address: 266 Wickham Rd
Postal code: CR0 8BJ
City: Surrey
Country: United Kingdom
Latitude: 51.3750730 Longitude: -0.0464450
E-mail: [email protected]
Web:
Description: When your moving day comes rely on our professional removal company based in Croydon, CR0. Call to get our gigantic discounts valid only today!